Down time costs money. Furnace & Assay Supplies are committed to customer support. With technicians ready to remotely troubleshoot any furnace issues that may arise. In the off chance this fails to resolve the issue, there is the option to fly one of our technicians to the site, anywhere around the world to resolve the issue.
Preventative Maintenance Programs is a common practice for laboratories around the world use to minimize or eradicate down time from equipment breakdowns. Furnace & Assay Supplies are leading the way, with the recently released “Furnace Maintenance Package”. This package will provide uses with a regular maintenance schedule, a log book to record furnace settings and the required equipment to take these readings. The readings can be submitted to our trained technical consultants via an online dashboard on the website by creating an account at www.fandasupplies.com, support and technical information is available in realtime, all designed to reduce or eliminate down time whilst also ensuring furnaces are running efficiently and last the full life span.
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What We Can Do For You.
Furnace & Assay Supplies Pty Ltd, pride themselves in making sure their customers receive the best quality fire assay furnaces and furnace spare parts in the quickest possible time. But what makes them stand out from the rest is their technical service.